If this is your first time booking with us, it’s worth knowing exactly how the process works before your travel date rolls around. We’ve put together this quick FAQ to answer the questions we get asked most often about booking, paying, and confirming your Liverpool or Manchester airport transfer.
Common Booking & Payment Questions
How do I book a transfer?
The quickest way is to book in online using our booking form.
How far in advance should I book?
For standard airport transfers, a few days’ notice is usually enough. For busy periods such as match days, festive season, and major events, we’d recommend booking as early as possible to guarantee availability.
Do I need to pay a deposit?
For most standard bookings, no deposit is required. We prefer to be paid in full. Many drivers don’t take cash anymore because of the amount of fakes, and not all card readers work in the vehicles, so we do prefer prepayment.
How do I pay?
We accept payment by bank transfer and card, with full payment details sent to you once your booking is confirmed. Payment is generally taken either in advance, depending on the type of booking.
What if my flight is delayed?
We monitor flight arrival times for airport pickups, so if your flight is delayed, your driver will adjust automatically. There’s no need to contact us separately unless your flight is cancelled or significantly rescheduled.
Can I change or cancel my booking?
Yes, just message us as soon as you know your plans have changed. The earlier you let us know, the easier it is for us to adjust or reallocate your slot.
What if I need to book last minute?
We’ll always do our best to help, but availability for last-minute bookings can be limited, particularly during busy periods. WhatsApp is the fastest way to check what we can do for you.
How Manpool Transfers Helps
We’ve kept the booking process deliberately simple:
- Direct booking via our booking form
- Clear, upfront pricing agreed before your journey, with no hidden charges
- Written confirmation of your booking details, pickup time, and price
Get In Touch
Got a question about booking or payment? Get in touch with Manpool Transfers:
- WhatsApp: +44 7377 339872
- Email: info@manpool.co.uk
- Website: manpool.co.uk