ManPool Transfers
Last updated: 9 February 2026
ManPool Transfers (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, store and protect your information when you use our website or book transport services with us.
By using our website or services, you agree to this policy.
Who We Are
ManPool Transfers is a UK airport transfer and private hire booking service providing:
- Airport transfers
- Chauffeur services
- Minibus and group travel
- Event and long-distance transport
We operate as a licensed private hire operator within the United Kingdom.
If you have any questions about this policy, contact:
Email: info@manpool.co.uk
Website: www.manpool.co.uk
What Information We Collect
Information you provide directly
When you book or contact us, we may collect:
- Full name
- Phone number
- Email address
- Pickup and drop-off addresses
- Flight details (for airport transfers)
- Passenger numbers
- Luggage details
- Payment information
- Special requirements (child seats, accessibility needs, etc.)
Information collected automatically
When visiting our website, we may collect:
- IP address
- Browser/device type
- Pages visited
- Time and date of visits
- Cookies and usage data
How We Use Your Information
We use your data to:
- Process bookings and payments
- Provide your transport service
- Allocate drivers and vehicles
- Contact you about your booking
- Send confirmations and updates
- Improve our website and services
- Prevent fraud and ensure safety
- Meet legal and licensing requirements
We only use your information where we have a lawful basis under UK GDPR.
Legal Basis for Processing
Under UK GDPR, we rely on:
- Contract – to provide your booked service
- Legal obligation – licensing and regulatory compliance
- Legitimate interests – improving services and preventing fraud
- Consent – for marketing communications (where applicable)
Sharing Your Information
We only share information where necessary, including with:
- Licensed drivers and partner operators
- Payment processors
- IT and booking system providers
- Regulatory authorities if legally required
- Law enforcement if requested
We never sell your personal data.
Payments
Payments are processed securely via trusted third-party providers.
We do not store full card details on our servers.
Marketing
We may send occasional updates or offers if you have opted in.
You can unsubscribe at any time by:
- Clicking “unsubscribe” in emails
- Contacting us directly
Data Storage & Security
We take appropriate measures to protect your data:
- Secure servers
- Encrypted connections (HTTPS)
- Restricted staff access
- Password protection
- Trusted software providers
We retain personal data only as long as necessary for legal, tax and operational purposes.
Cookies
Our website uses cookies to:
- Improve website performance
- Analyse visitor behaviour
- Remember preferences
You can disable cookies in your browser settings.
Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise your rights, email us at info@manpool.co.uk.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Third-Party Links
Our website may link to external websites.
We are not responsible for their privacy practices.
Children’s Data
Our services are not directed at children under 16.
We do not knowingly collect children’s data.
Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on our website.
Contact Us
If you have any privacy questions or requests:
ManPool Transfers
Email: info@manpool.co.uk
Website: www.manpool.co.uk